This is an English translation provided for convenience. In case of any discrepancy, the Turkish version prevails.
Last updated: October 7, 2026
1. Parties
Seller:
SEOBAZ BİLİŞİM LİMİTED ŞİRKETİ
Address: Limonluk Mah. 2453 Sk. No: 3/C Yenişehir / Mersin
Phone: 0850 840 95 39 · Email: info@seobaz.com
Tax Office / No: İstiklal V.D. / 2951041457 · MERSİS No: 0295104145700001
Web: www.seobaz.com
Buyer: The person who places an order through www.seobaz.com and whose name/company name, address, phone number and email address appear in the membership and billing details. Buyer details and order details (service, quantity, price, taxes, payment method) are included in the order record and the invoice, and form an integral part of this Agreement.
2. Subject
This Agreement governs the rights and obligations of the parties regarding the sale and performance of the digital services and products ordered electronically by the Buyer through www.seobaz.com, in accordance with Law No. 6502 on the Protection of Consumers (Tüketicinin Korunması Hakkında Kanun) and the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği). Details of the services are set out in the Service Agreement, and delivery and refund conditions in the Delivery and Refund Policy.
3. Service, Price and Payment
The main characteristics, scope and price of the service are stated on the relevant product page and in the order summary. The total price including taxes is shown to the Buyer before the order is confirmed. Once the order is confirmed, the Seller cannot change the price of the confirmed order. Payment is made by credit or debit card, bank transfer, or account balance. For card payments, card details are not seen or stored by the Seller.
4. Delivery and Performance
Services are delivered digitally via the Customer Panel, email or on screen. Delivery times are those stated in the Delivery and Refund Policy and on the product pages. Delivery periods are suspended during delays caused by the Buyer (for example, while awaiting content, access details or approval). If performance of the order becomes impossible, the Seller shall notify the Buyer within 3 days of becoming aware of this and refund the amount collected within 14 days at the latest.
5. Right of Withdrawal
For purchases made as a consumer, the Buyer may exercise the right of withdrawal within 14 days from the date the contract is concluded, without giving any reason and without paying any penalty. However, under Article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be exercised in the following cases:
- Services whose performance has started with the Buyer's approval before the withdrawal period ends (Art. 15/1-ğ). A Buyer who confirms the statement "I request that the service be started immediately" at the order step has requested immediate performance of the service and thereby loses the right of withdrawal.
- Services and content prepared according to the Buyer's requests or personal needs (Art. 15/1-b): analysis and audit reports, content and sponsored article texts, strategy work.
- Publications that must be carried out on a specific date or within a specific period (Art. 15/1-g): sponsored article and press release publications scheduled for the date chosen by the Buyer.
- Services performed instantly in electronic form and intangible goods delivered instantly (Art. 15/1-ğ, Art. 15/1-e): WordPress themes, digital files and the use of paid tools.
Where the right of withdrawal can be exercised (orders for which no work has started), the withdrawal notice must be given within the withdrawal period by opening a support ticket in the Customer Panel, by email to info@seobaz.com or by phone at 0850 840 95 39. The amount is refunded using the original payment method within 14 days of receipt of the notice.
Buyers who purchase the service as part of their commercial or professional activities are not considered consumers; the provisions on the right of withdrawal do not apply to these purchases.
6. Cancellation and Refund
Cancellation and refund requests, partially performed services and the refund method are subject to the Delivery and Refund Policy. The refund amount is returned using the original payment method within 14 days at the latest; for card payments, the time it takes for the refund to appear on the card depends on the bank.
7. Obligations of the Parties
- The Seller shall perform the service in line with the order scope and with due care.
- The Buyer undertakes that the content, images, brand and target website details added to the order are accurate and lawful, and that the Buyer holds the right to use them. Orders with content that violates the law or publication policies may be rejected; in that case, the price is refunded.
- Since search engine rankings and indexing are decided by third parties, no guarantee of results is given except for what is expressly undertaken in the Service Agreement.
- The Seller's liability for intent or gross negligence, as well as the Buyer's statutory rights, are reserved.
8. Personal Data
The Buyer's personal data is processed within the scope of the Privacy Notice.
9. Disputes
Buyers who are consumers may apply to the Consumer Arbitration Committees or Consumer Courts in their place of residence or where the transaction took place, within the monetary limits announced by the Ministry of Trade. For disputes with Buyers who are not consumers, the Mersin Courts and Enforcement Offices have jurisdiction.
10. Entry into Force
By checking the confirmation box at the order step, the Buyer declares that they have read and accepted the Preliminary Information Form and this Agreement before confirming the order. The Agreement is concluded when the order is confirmed; order and Agreement details remain accessible to the Buyer in the Customer Panel.